Shipping policy
Shipping Policy
Pierce Land & Bison — Last Updated June 2026
How We Ship
Every order from Pierce Land & Bison is packed by hand and shipped frozen with food-safe dry ice to keep your bison in perfect condition from our ranch in Deer Trail, Colorado to your door. We ship via UPS and take the cold chain seriously on every single order.
We currently ship to all 50 states within the United States.
Shipping Schedule
When Orders Ship
All orders are packed and shipped every Monday. If you place your order before Sunday at midnight Mountain Time, your order will ship the following Monday. Orders placed after that cutoff will ship the Monday after. We do not ship on Tuesdays through Sundays or on federal holidays.
Estimated Delivery
Once your order leaves our facility, estimated delivery is 2 to 3 business days depending on your location. Orders shipped to Zone 1 states (Colorado and surrounding states) typically arrive within 2 days. Orders shipped to the Northeast or Alaska and Hawaii may take up to 3 days or longer.
Tracking
You will receive a tracking number by email the day your order ships. Use it to follow your package through UPS and plan to be home or have someone available to bring it inside promptly upon delivery.
Shipping Rates
We charge flat-rate shipping based on your delivery zone. Rates are calculated at checkout based on your shipping address.
| Zone | States | Rate |
|---|---|---|
| Zone 1 | Colorado, Wyoming, Nebraska, Kansas, Oklahoma, New Mexico, Arizona, Utah | $35 |
| Zone 2 | California, Oregon, Washington, Idaho, Montana, North Dakota, South Dakota, Minnesota, Iowa, Missouri, Arkansas, Louisiana, Texas, Nevada | $45 |
| Zone 3 | Wisconsin, Illinois, Michigan, Indiana, Ohio, Kentucky, Tennessee, Mississippi, Alabama, Georgia, Florida, South Carolina, North Carolina, West Virginia, Virginia | $55 |
| Zone 4 | Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington D.C. | $65 |
| Zone 5 | Alaska, Hawaii | $85 |
Packaging & Cold Chain
All orders are shipped frozen in an insulated box with food-safe dry ice. The dry ice is sized to maintain safe frozen temperatures through the expected transit window of 2 to 3 business days under normal conditions.
When your order arrives, please follow these steps:
- Place all products in your freezer immediately if you are not cooking within 1 to 2 days.
- Handle dry ice with care. Do not touch it with bare hands and do not store it in a sealed container indoors.
- Partially thawed product that is still cold to the touch is safe to cook immediately or refreeze.
- If your order arrives fully thawed, contact us within 48 hours with photos per our Refund Policy.
We are not responsible for product quality after successful delivery. Once the package is in your hands and confirmed delivered by UPS, proper storage becomes your responsibility.
Delivery Issues
Incorrect Address
You are responsible for providing an accurate and complete shipping address at checkout. If your order is undeliverable due to an incorrect address, we are not responsible for the loss and cannot guarantee a replacement. Address correction fees charged by UPS will be passed on to the customer.
Failed or Missed Delivery
We strongly recommend ensuring someone is available to receive your order on the expected delivery day. Packages left outside in warm weather or held at a UPS facility beyond the dry ice window may arrive thawed. Pierce Land & Bison is not responsible for thawing or spoilage caused by missed deliveries or failure to retrieve the package promptly.
Lost or Damaged in Transit
If your package is lost or arrives visibly damaged, contact us within 48 hours of the scheduled delivery date with your order number and photos. We will work with UPS to resolve the issue and make it right.
Contact Us
Email: contact@piercelandandbison.com
Questions about your shipment? Reach out and we will get back to you within 1-2 business days.
Pierce Land & Bison is a family-run ranch in Deer Trail, Colorado. This policy is subject to change. The most current version will always be available at piercelandandbison.com.